hello sir/madamI would like to help you, please let me know when you are ready
I am ready
hi, are you using the computer in question?
are you using internet explorer or firefox?
can you go to gmail first
when you are in gmail, please press your CTRL and + keys
Nothing really just file box come up
if you want we can try remote assistance and fix the problem together quickly
can you please click here and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.
were you able to open the program and get the random id and password?
Yes I sent it back to you
i was not able to see it
can you send again
what is the id ?
Thats all that you sent me
No ID or password
I am out of ideas, let me opt out and open this question to other experts. remote assistance may be needed.if no expert opts in, we can continue.
email no good as I can't read it
Hi, My name is ***** ***** of the expert in computer category. I would like to assist you with your issue and will be your next active expert.You can apply this settings to bring the gmail page to normal..1: Open Firefox2: From Firefox toolbars > Click View > Zoom > Check Mark Zoom Text Only then Click Zoom In until page comes to normal sizeNote: Click keyboard alt button to see Firefox toolbarSee ImageLet me know if this solves your issue.Please update statusThank
(Please don't rate bad or poor service if my suggestion didn't help, instead please reply. I am happy to help you)