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arsufi2002
arsufi2002, Computer Support Specialist
Category: Email
Satisfied Customers: 1098
Experience:  MCSE, RHCE, IBM System X Server Certified
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My gmail page has gone very small and unreadable. How can I

Resolved Question:

My gmail page has gone very small and unreadable. How can I increase its size?
John
Submitted: 2 years ago.
Category: Email
Expert:  jhannell replied 2 years ago.

***** *****nell :

hello sir/madam
I would like to help you, please let me know when you are ready

JACUSTOMER-rk1ujyk2- :

I am ready

***** *****nell :

hi, are you using the computer in question?

JACUSTOMER-rk1ujyk2- :

Yes

***** *****nell :

are you using internet explorer or firefox?

JACUSTOMER-rk1ujyk2- :

Firefox

***** *****nell :

can you go to gmail first

***** *****nell :

when you are in gmail, please press your CTRL and + keys

***** *****nell :

what happens?

JACUSTOMER-rk1ujyk2- :

what now?

***** *****nell :

when you are in gmail, please press your CTRL and + keys


***** *****nell :

what happens?


JACUSTOMER-rk1ujyk2- :

Nothing really just file box come up

***** *****nell :

if you want we can try remote assistance and fix the problem together quickly

JACUSTOMER-rk1ujyk2- :

OK how?

***** *****nell :

can you please click here and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.

JACUSTOMER-rk1ujyk2- :

Customersays:

***** *****nell :

were you able to open the program and get the random id and password?

JACUSTOMER-rk1ujyk2- :

Yes I sent it back to you

***** *****nell :

i was not able to see it

***** *****nell :

can you send again

JACUSTOMER-rk1ujyk2- :

Customersays

***** *****nell :

what is the id ?

JACUSTOMER-rk1ujyk2- :

tsTha

JACUSTOMER-rk1ujyk2- :

Thats all that you sent me

***** *****nell :

can you please click here and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.


JACUSTOMER-rk1ujyk2- :

No ID or password

***** *****nell :

I am out of ideas, let me opt out and open this question to other experts. remote assistance may be needed.
if no expert opts in, we can continue.

JACUSTOMER-rk1ujyk2- :

email no good as I can't read it

Expert:  arsufi2002 replied 2 years ago.

Hi,
My name is ***** ***** of the expert in computer category. I would like to assist you with your issue and will be your next active expert.

You can apply this settings to bring the gmail page to normal..

1: Open Firefox
2: From Firefox toolbars > Click View > Zoom > Check Mark Zoom Text Only then Click Zoom In
until page comes to normal size

Note: Click keyboard alt button to see Firefox toolbar
See Image
graphic

Let me know if this solves your issue.

Please update status
Thank

 

(Please don't rate bad or poor service if my suggestion didn't help, instead please reply. I am happy to help you)

arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1098
Experience: MCSE, RHCE, IBM System X Server Certified
arsufi2002 and 4 other Computer Specialists are ready to help you

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