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James K.
James K., Consultant
Category: Email
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I have four emails which are junk emails from NatWest bank

Resolved Question:

I have four emails which are junk emails from NatWest bank and when I try to delete them the spinning multicoloured beach ball pops up on to the screen.

Entourage then stops responding and the only way to fix it is to hold Command/Alt/Esc to force quit Entourage.

Otherwise it is working well with the other emails - just these four which i can not delete.

i have a Mac OSx Version 10.6.8
Entourage:mac 2004 Version 11.0.0 (040405)
Submitted: 3 years ago.
Category: Email
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.

please do

Expert:  James K. replied 3 years ago.
Here are the Details to Connect

Click the Link below

http://www.teamviewer.com/hi/download/mac.aspx


Then on the Teamviewer Website Click the green download button this will download Teamviewer follow the on screen instructions to Install.

Once Installed It will open

When open On the Left you will see

USER ID
PASSWORD

Post those Details back here

Cheers James
Customer: replied 3 years ago.

I have down loaded the TeamViewer software what now

Expert:  James K. replied 3 years ago.
Once Installed It will open

When open On the Left you will see

USER ID
PASSWORD

Post those Details back here
Customer: replied 3 years ago.

ID 496 104 548


Password *****

Expert:  James K. replied 3 years ago.
Remote Fix Cheers James
James K. and other Email Specialists are ready to help you

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