Hi! I am A. Stevens here to help with your question.
I see you are having an issue with your iPad not connecting to recieve/send emails.
Could you please let me know who is your email provider?
Also are you using the Mail app on the iPad to connect
Is the iPad able to connect to the internet otherwise?
Are you able to go on Safari and browse websites?
I do not represent BT. You are on Just Answer.com
We provide help with all different types of technical questions.
Are you wanting to get in touch with a BT representative?
I do not work in billing, but I believe that you can pay for 1-time service without a subscription.
The subscription is optional.
More that likely yes.
I can assist you in getting a good phone number or email for BT rep if you would like?
I'm sorry you would have to contact Just Answer customer service for this, as I am just an expert in the email field.
I am going to opt-out, but you can email or call customer service to assist with your refund.
Have a good day and I hope you get your issue solved.