Hello Christine! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What happens when you sign in your yahoo email address? Is there any error or message?Can we do a remote session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
What kind of other information do you require?
I'm sorry. Did you see my previous questions?And/or can you please click on the website below, then click on Join session, then allow the Elsinore / ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:http://220.127.116.11:8040/?Session=8c295d53-2bb3-42db-ae81-e3342e4ff8b2Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you.
If you'd like to, you can submit the yahoo account recovery form at the website below:http://help.yahoo.com/l/us/yahoo/edit/cctop10/online_help.html But you can just use the new yahoo email address from now on.
I have helped via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.