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James K.
James K., Consultant
Category: Email
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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I have had a talk talk email address for several years although

Resolved Question:

I have had a talk talk email address for several years although I changed to sky i was told i could keep my email address. i recently visited USA and during my stay there i have completely lost my emails
please can you help
Submitted: 3 years ago.
Category: Email
Expert:  James K. replied 3 years ago.
Hello ***** is*****

Welcome to Just Answer

What happens when you try and log into your email ?

Cheers James
Customer: replied 3 years ago.

it tells me that either my user name and password ***** incorrect


i tried changing my password ***** i was still in the USA but i still can't gain access. the problem is when i set this email up several years ago i was subscribing to talk talk phone and broadband. I have since changed providers (to sky) but i was told i could keep the same email address

Expert:  James K. replied 3 years ago.
Thanks ive seen this recently with another Customer it seems there has been a clean up at talktalk

I am afraid they are the only people who can help you as you no longer have a phone number with then it may be difficult
Customer: replied 3 years ago.

thank you james


i can't seem to find a talk talk email or phone helpline as they ask for a home phone number which i no longer have therefore i canon tget in touch with them

Expert:  James K. replied 3 years ago.
Best way is online chat

https://www.talktalk.co.uk/contactus

click the link above

then Choose Technical help

In the drop doen choose Email > then Password *****

then click CHAT online

and you can chat to somebody

this is the only way i am afraid

Cheers James

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