How do I explain this. Yes, I have some of my e-mails but only the ones that I had not already moved to the folders I have set up (about 50 of them) under Incoming/Saved E-mail.
AOL interface??? What is that?? I have lost the FOLDERS under Incoming/Saved E-mail that reside on MY computer NOT AOL. WHAT AM I PAYING £28 FOR??
Why is no one understanding the problem here? I will try again.
I can access all my e-mail no porblem but when I download my e-mail to MY computer (which goes into the Incoming/Saved E-mail folder on AOL) I then transfer it to sub-folders under Incoming/Saved E-mail (for which I had created abotu 25 sub-folders to sort my incoming e-mail). I was in the process of moving an e-mail from the Incoming/Saved E-mail to one of the sub-folders when the dreaded "AOL Has Stopped Working" screen came up, the whole thing crashed and when I re-opened AOL all my sub-folders under Incoming/Save E-mail where gone.
Please tell me there is a way to get back these folders in my PFC.
I access AOL using the AOL icon direct. Version 9.7.
Yes, I think there is a folder called AOL Saved PFC although not called that. All I can find is "Mail Saved on my PC (Filing Cabinet)" from the File drop down menu and "Saved on my PC (Filing Cabinet)" from teh E-mail drop down menu. Hope this helps.
Windows 7 I think.
If you can fix it - please do! Rather you than me trying to follow written instructions!
Jess, I'm back.
"Join Me" won't let me get a new number unless I take "free account".
BTW - still no folders.
nope - not letting me do anything other than sign up!
Jess, had to create an account - I can't spare much more time on this today.
new code: 648-528-814
Well, now I have lost everyhting including my ability to log into AOL from the AOL s/w!!! I am NOT a happy bunny!!! Someone better get on this and FIX IT
Sorry - no time. Business to run.