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Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Did you change your hotmail account password? Have you tried to reset your account password?Do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?Can we do a remote session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you.
I think that I have windows. I have not knowingly changed my password. I have no technical ability, therefore I do not press any key etc.