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KamilAnwar1
KamilAnwar1, Exchange & Email Consultant
Category: Email
Satisfied Customers: 5102
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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My MS Office Outlook has started misbehaving. The settings

Resolved Question:

My MS Office Outlook has started misbehaving. The settings are ok but when I try to send an email it will either not go or sit in the outbox for hours before it finally goes. Do you thik that if I download and use Mozilla Thunderbird instead of MS Office Outlook things will sort themselves out? I have all my emails, contacts in MS Outlook will I lose these if I reinstall MS Outlook
Thank you.
Peter
Submitted: 2 years ago.
Category: Email
Expert:  KamilAnwar1 replied 2 years ago.
KamilAnwar1 :

Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.

KamilAnwar1 :

I think the issue is related to settings, would you like me to remotely connect to your computer to troubleshoot the issue? Thunderbird is also an e-mail client, i believe if the settings on it or outlook are correct then both should work.

Customer:

The send and receive work but as I have said " when I try to send an email it will not go". Receiving emails works perfectly. As a matter of interest the settings were gone through with a technician from my provider yesterday and it made NO difference.

KamilAnwar1 :

May i remotely connect to check? I am positive that i will be able to fix the problem, if not then set you up on Thunderbird.

Customer:

OK

KamilAnwar1 :

Please click the link below and run the downloaded program

KamilAnwar1 :

connected

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