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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I cannot access my yahoo a/c in any way shape or form! The

Customer Question

I cannot access my yahoo a/c in any way shape or form! The same email address I have been using these past 8 or more years, and have tried all ombinations of passwords that I've used in all that ime. There are imortant people trying to contact me through the address *****@******.*** so I had to set up an email box with Outlook, ut even that is refusing to let me in!
Most FRUSTRATING!
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Have you tried to reset the password?

Do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?

Can we do a remote session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you







Customer: replied 2 years ago.

Tried resetting passwords, system is Vista

Expert:  Viet - Email Tech replied 2 years ago.
What exactly happens when resetting the password?

Can we do a remote session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you



Customer: replied 2 years ago.

It still refuses to give me access after change of passwords

Expert:  Viet - Email Tech replied 2 years ago.

I'm sorry. Can we do a remote session, so we can chat, and I will be able to fix the issue directly on your computer together with you?

Edit: We've been communicating, but it looks like you are not there; when you are available, please reply back at the box below to continue. Thank you,



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