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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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i cannot get in to my e mail address wont let me use my pa

Customer Question

i cannot get in to my e mail address wont let me use my password
Submitted: 3 years ago.
Category: Email
Expert:  Viet - Email Tech replied 3 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you
Customer: replied 3 years ago.

I am with AOL yes you can do a remote session

Expert:  Viet - Email Tech replied 3 years ago.

Thank you. Please try the following in order to connect with me:

  1. Click on the website below:
    https://secure.join.me/Download.aspx?webDownload=true
  2. Then download / run the file join.me when it prompts or shows
  3. Then tell me the 9 digit numbers that it will show in the join.me program.
  4. Do not close the join.me program.

We've been communicating, but it looks like you are not there; when you are available, please reply back at the box below to continue. Thank you,