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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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Cannot send or receive my emails!!!keep getting the same message

Customer Question

Cannot send or receive my emails!!!keep getting the same message my username which is exactly the same keeps coming back as username not recognised?
Submitted: 3 years ago.
Category: Email
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

No problem

Can i remote on and have a look at your problem

remote means we can do a Screen sharing session so i can see your screen and fix your issue

Its fully Secure and built into the Justanswer website , there is no Extra Charge if you wish i can send you details to connect
Customer: replied 3 years ago.
What do you want me to do James?
Expert:  James K. replied 3 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=cc02c32b-97b2-4f47-957b-a8e40dcb089d

Click the Link Above

Click the join button

A file will download

Click Run / OK / Allow if asked
Customer: replied 3 years ago.
What information do you need please
Expert:  James K. replied 3 years ago.


Read the below

http://www.justanswer.com/remotedesktop/join.aspx?Session=cc02c32b-97b2-4f47-957b-a8e40dcb089d

Click the Link Above

Click the I agree button

A file will download

Click Run / OK / Allow if asked
Customer: replied 3 years ago.
Everything else works on my ipad James but my username is rejected every time I try to send an email?
Expert:  James K. replied 3 years ago.
What is the Second Part or your Email Address the bit after the @ sign