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Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 11713
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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My Mozilla e-mail facility is not responding to normal in and

Resolved Question:

My Mozilla e-mail facility is not responding to normal in and out use since last Sunday.
Can you help?
***** *****
Submitted: 2 years ago.
Category: Email
Expert:  Bryan replied 2 years ago.
Hi, and thank you for asking your question.

Are you using Mozilla Thunderbird to access your emails?

Also, would you like me to set up a remote session (NO extra charge), which will allow me to connect directly to your screen and assist you quickly with this issue?

Keep me posted.
Customer: replied 2 years ago.

Yes Mozilla Thunderbird

Yes Remote session

Expert:  Bryan replied 2 years ago.
All right, let's get started with the remote session now. Please open up the following link:
http://www.justanswer.com/remotedesktop/join.aspx?Session=4ccf140b-953f-4114-b3dc-88ea69fb1826

Join the session, then an 'Elsinore Screen Connect' file will be downloaded.

OPEN/RUN the file from your downloads (If using Firefox, click on the down arrow button at the top-right of the browser) - and I'll be connected.

PS - If we are not connected in five minutes, please reply back to me below.
Expert:  Bryan replied 2 years ago.
Your issue has now been resolved through the remote session.

You may just rate my service by clicking on one of the faces below.

Thank you, ***** ***** a great day ahead!
Bryan and other Email Specialists are ready to help you