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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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How do I find my exchange password ***** my email acc

Customer Question

How do I find my exchange password ***** my virgin email account
Submitted: 2 years ago.
Category: Email
Expert:  Bryan replied 2 years ago.
Hi, and thank you for asking your question.

First off, please try resetting the password for your Virgin email account, using the following link:
https://my.virginmedia.com/forgot-details/password

Done that, check if you are able to use the new password with your account thereafter.

Do keep me posted. Thank you.
Customer: replied 2 years ago.
Still not allowing me access to my emails
Expert:  Bryan replied 2 years ago.
Were you able to reset your password first, using the link I provided earlier?

Keep me posted.
Customer: replied 2 years ago.
Yes but they need Password for Exchange account virgin
Expert:  Bryan replied 2 years ago.
Okay. Are you using Outlook to access your Virgin Exchange account?

Would you like me to set up a remote session (NO extra charge), which will allow me to connect directly to your screen and assist you quickly with this issue?

Keep me posted.
Customer: replied 2 years ago.
Yes please
Expert:  Bryan replied 2 years ago.
All right, let's get started with the remote session now. Please open up the following link:
http://www.justanswer.com/remotedesktop/join.aspx?Session=afa06191-7197-4ce6-a846-04794ebbe5e5

Join the session, then an 'Elsinore Screen Connect' file will be downloaded.

OPEN/RUN the file from your downloads - and I'll be connected.

PS - If we are not connected in five minutes, please reply back to me below.
Expert:  Bryan replied 2 years ago.
If you are not able to connect to the session, please let me know the browser, e.g. Chrome, IE, Safari or Firefox, you are using.

Thank you.
Customer: replied 2 years ago.
Can not down load on tablet
Expert:  Bryan replied 2 years ago.
Please open up the following link now:
email.virginmedia.com/

Are you able to login to your email account from that page?

Keep me posted.

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