Hello Christine! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. When was the last time you used your talktalk email account?Thank you,
Over a year ago. Computer's mother board died last summer (2013). Was with BT by then. June 2013 approx
Unfortunately, like most email / internet service providers, TalkTalk terminates non-active accounts that have not been used for 90 days, so your talktalk email account & email messages had been deleted a long time ago. I'm sorry about that.
If you have any other computer question/issue, please let me know. Thank you,
So why have two emails gone into that account on 24 and 30 August 2014 from a friend in Scotland telling me of the death of an old school friend?
I do not know. Therefore if I cannot access it from my computer, please close the account and if anyone sends emails into it - they will be returned to sender. Thanks .
Email sent to *****@******.*** - it went somewhere and has not pinged back yet.
Check your Spam/Junk email folder also.
Can we do a remote support session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you
OK, but just bear in mind I am a silver surfer, semi technophobe.
Nothing in spam as yet
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
I think I will just leave it all floating in the ether for 90 days at a time. Thank you for you help and do enjoy the rest of your shift.