Hello David! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? Have you tried to reset your email account password?Can we do a remote support session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
I use virgin media although my email address is @ntlworld.com
I have not tried to reset my password.
Remote session would be ok
Working on issue. Thank you,
Per our conversation, please get back to me at 10AM to continue. Thank you,