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Hello Henry! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or mac computer?Have you tried to change your password ***** see if the new password ***** in Thunderbird?Can we do a remote support session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
I have Windows 7. I DO NOT want to mess around changing Passwords as my current password ***** perfectly with BT, The problem appears to be between Thunderbird and BT.
Alright go ahead.
Thank you. Please accept the remote support offer, then please try the following in order to connect with me:
We've been communicating, but it looks like you are not there. When you are available, please reply back at the box below to continue. Thank you,