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Viet - Email Tech
Viet - Email Tech, Other
Category: Email
Satisfied Customers: 37485
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I am trying to change the password ***** my email address that

Resolved Question:

I am trying to change the password ***** my email address that I use most frequently. Unfortunately the email address does not show on my account. The email address I am trying to change the password ***** is *****@******.*** I need this email address to show up on my account otherwise I'm unable to change the password.
Access to my account is through *****@******.*** which shows in my account of emails. I have tried everything to get *****@******.*** to show up.
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.

Hello David! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? Have you signed out the current account, then sign in the email address account you want to change the password *****?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you,

Customer: replied 2 years ago.

I'm just signing into my account with talktalk

Expert:  Viet - Email Tech replied 2 years ago.
Do you mean you want to change the password ***** your talktalk email address?

Can we do a remote support session, so we can chat, and I will be able to help changing your email password ***** on your computer together with you?

Please reply at the box below. Thank you
Customer: replied 2 years ago.

Do I need to do anything?

Expert:  Viet - Email Tech replied 2 years ago.
Yes. Please accept the remote support offer, then please click on the website below in order to connect with me:

http://www.justanswer.com/remotedesktop/join.aspx?Session=c1fc9994-213d-4ee3-bc81-35ae7c767538

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Viet - Email Tech and 5 other Email Specialists are ready to help you
Expert:  Viet - Email Tech replied 2 years ago.

Thank you, ***** ***** on the website below:

http://www.justanswer.com/remotedesktop/join.aspx?Session=c1fc9994-213d-4ee3-bc81-35ae7c767538

, there, click on "I Agree" at the bottom

, then allow the Elsinore.ScreenConnect program to download / run when prompted.

If it does not work, please click on the website below to download and install the Elsinore.ScreenConnect program:

http://tinyurl.com/p95hq26

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Customer: replied 2 years ago.

You may go ahead

Expert:  Viet - Email Tech replied 2 years ago.

In order for me to connect remotely to your computer, can you please click on the website below:

http://tinyurl.com/p95hq26

, then open / install the Elsinore.ScreenConnect program when prompted (at the bottom.)

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Expert:  Viet - Email Tech replied 2 years ago.
Summary: Know issue, TalkTalk / Tiscali is having issue for changing passwords for old Tiscali email accounts; they are working on a fix. TalkTalk / Tiscali contact:
https://www.talktalk.co.uk/contactus/password-issues#786

If you need anything else, please let me know any time. Thank you very much.

http://www.justanswer.co.uk/computer/expert-itstuff/