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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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the box asking for my username and password ***** emails does

Customer Question

the box asking for my username and password ***** emails does not respond when the information is entered.
Submitted: 2 years ago.
Category: Email
Expert:  James K. replied 2 years ago.
Hello

My name is James

Welcome to Just Answer

Can i Remote on and have a Look

Remote means A Screensharing Session

its fully secure and built into the JustAnswer Website

If you wish I can send you a link to connect

Cheers James
Customer: replied 2 years ago.

The box asking for username and password ***** not respond when OK is pressed. after afew seconds the box returns asking the same question. therefore I am not able to receive emails. I'm with Talktalk. I have been in touch with them and been told to contact Microsoft which is what I have just done.

Expert:  James K. replied 2 years ago.
Can i Remote on and have a Look

Remote means A Screensharing Session and fix this for you

its fully secure and built into the JustAnswer Website

If you wish I can send you a link to connect

Cheers James
Customer: replied 2 years ago.

I can't tell you anything else For £29 I need an answer to my problem or a refund.

Expert:  James K. replied 2 years ago.
http://www.justanswer.com/remotedesktop/join.aspx?Session=d2e704e2-a3e5-47fe-b414-83205f379411

Click the Link Above

Click the Green I Agree Button

Click RUN/OK/YES if asked

Let me know any Issues

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