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Ask Viet - Email Tech Your Own Question
Viet - Email Tech
Viet - Email Tech, Other
Category: Email
Satisfied Customers: 38161
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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BTID have my Email address but do not recognise Password *****

Customer Question

BTID have my Email address but do not recognise Password ***** I haveused successfully for a long time
Submitted: 3 years ago.
Category: Email
Expert:  Viet - Email Tech replied 3 years ago.

Hello Ivor! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Have you tried to reset your BT email account password?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you,

Customer: replied 3 years ago.

Not tried to reset BT email Acc

Windows 7

Time LTD TODAY

Expert:  Viet - Email Tech replied 3 years ago.

Thank you, ***** ***** the remote support offer, then please click on the website below in order to connect with me:

http://www.justanswer.com/remotedesktop/join.aspx?Session=0eabbe39-f117-4e1b-a254-ef9c84b7e0ad

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Viet - Email Tech and 3 other Email Specialists are ready to help you
Expert:  Viet - Email Tech replied 3 years ago.

Thank you; please click on the website below:

http://tinyurl.com/lq2hjzj

, then allow the Elsinore.ScreenConnect remote program to download / run when prompted

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you

Expert:  Viet - Email Tech replied 3 years ago.

Hi,

It seems your computer is not able to connect with me. Please try to reset your BT email account password ***** the website below:

http://www.bt.com/forgotpassword

, and/or at

https://register.btinternet.com/cgi-bin/load_page?page=/selfhelp/pwdRst_username.html

Thank you,

Expert:  Viet - Email Tech replied 3 years ago.
If needed, you can chat and/or call BT ; please see BT contact info at the website below:

https://bt.custhelp.com/app/contact/c/5627,5634

Thank you,