How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Sudipto Your Own Question

Sudipto
Sudipto, Computer Hardware Engineer
Category: Email
Satisfied Customers: 5383
Experience:  Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting
15197395
Type Your Email Question Here...
Sudipto is online now

Over the last month so various outgoing e-mails randomly come

Resolved Question:

Over the last month so various outgoing e-mails randomly come back as delayed or failed from *****@******.***. There is no problem with incoming e-mails. My laptop is synced with my Moblile phone, and the same e-mails come to my phone
Submitted: 2 years ago.
Category: Email
Expert:  Sudipto replied 2 years ago.
Hi,
WELCOME TO JUST ANSWER!! My name is ***** ***** today I will assist you to solve or identify your problem.

Do you mean the email bounced back , when you send them to some particular email address ?
Customer: replied 2 years ago.

It happens when sending to various e-mail addresses and it seems to be random - the message is like this:

This is an automatically generated Delivery Status Notification.

Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server.

Expert:  Sudipto replied 2 years ago.
Thanks for the reply, generally messages bounced back, because based on characteristics of your account or the content of the message, this message is getting marked as spam by automatic outbound spam filtering. This causes the mail to be rejected by the recipient's mail servers.

Resolution

The message that you’re sending out is getting marked as spam due to issues with the account or the content of the message. To resolve this, check your account settings as well as the inbound spam filtering on the recipient’s side.

Mass Mailing: The most common issue is that a message is CC’d or BCC’d to a large number of recipients, which is similar to how spam messages are sent out. Therefore, our system may confuse the bulk mail sending with spam. We recommend that you use another option such as Google Groups to send out messages to large numbers of people.

Please note that a group is placed into bounce state after messages can't be delivered to a large number of the group's members. Check that your Google group is sending messages to active email addresses and that the addresses are spelled correctly.


Third-party blacklists can cause your messages to be rejected by other domains. You'll need to contact their domain administrator and ask them to configure their mail settings to accept your mail. Their settings could be configured to reject messages that aren’t sent from specific IP addresses or servers, which will prevent your message from going through.

Account issues: If you’re using a POP/IMAP client (like Outlook, Thunderbird etc.) , sign out and then sign back in to your account using the web interface (from Internet Explorer, Safari etc.) . You may need to reset the CAPTCHA for security purposes, to make sure your account is not a victim of automated spamming. You can reset CAPTCHA by following the instructions here. If your account has been mistakenly disabled for spamming, contact support to reset your account.

Inbound Gateway and server configuration: In your control panel, if you have "Only let my users receive mail from the email gateways listed above" option selected, and you don't have the IP address of a legacy server listed, then you will have problems sending email to users at your domain.

From my experience, I can tell that, the problem is on the recipient side and not on your side, please let me know, if you need any further help, otherwise please remember to give positive rating, as that is the only way I am compensated for my time and effort

Sudipto, Computer Hardware Engineer
Category: Email
Satisfied Customers: 5383
Experience: Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting
Sudipto and 3 other Email Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Frederick S

    Frederick S

    Computer Specialist

    Satisfied Customers:

    699
    Computer technician; founder of a home PC repair company.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S's Avatar

    Frederick S

    Computer Specialist

    Satisfied Customers:

    699
    Computer technician; founder of a home PC repair company.
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    569
    Certified Email Expert with over 10 years experience.
  • http://ww2.justanswer.com/uploads/JE/jessmagz/2012-6-6_18129_jm.64x64.jpg Jess M.'s Avatar

    Jess M.

    Computer Support Specialist

    Satisfied Customers:

    357
    Computer Software Support Specialist for more than 10 years
  • http://ww2.justanswer.com/uploads/jnayes/2010-12-23_132454_japicbetter.jpg jnayes's Avatar

    jnayes

    Computer Support

    Satisfied Customers:

    138
    Network Administrator
  • http://ww2.justanswer.com/uploads/PC/PCDrMiller/2012-9-19_33625_JasonMiller2012.64x64.jpg PCDrMiller's Avatar

    PCDrMiller

    Computer Support Specialist

    Satisfied Customers:

    117
    IT Specialist and Systems Administrator
  • http://ww2.justanswer.com/uploads/SP/spherrod/2012-6-6_174244_1000852.64x64.JPG Steve Herrod's Avatar

    Steve Herrod

    Computer Support Specialist

    Satisfied Customers:

    107
    Proficient in e-mail, Outlook (all versions), Thunderbird and Exchange 2003/2007/2010
  • http://ww2.justanswer.com/uploads/WA/wa94sound/2012-6-6_202633_iStock000007010121Small.64x64.jpg Bernie's Avatar

    Bernie

    Email Technician

    Satisfied Customers:

    92
    6+ years experience, Microsoft MCDST/CompTia A+ Certified