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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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Hi have a toshiba satellite and the curser is frozen after

Customer Question

Hi have a toshiba satellite and the curser is frozen after I sign in password
Submitted: 3 years ago.
Category: Email
Expert:  IT Miro replied 3 years ago.

Hello! I am IT Miro and I will assist you on this question.


Which Windows version is installed on your Toshiba laptop? Have you made any changes to it recently?
Customer: replied 3 years ago.
Hi
It's brand new,my kid pressed something and appears to have locked the cursor
Expert:  IT Miro replied 3 years ago.
So, you can see the desktop, but cannot move the cursor?
Customer: replied 3 years ago.
Yes ,turns on,able to move cursor to put password ***** ,once screen comes on ,can't move cursor anymore
Expert:  IT Miro replied 3 years ago.
OK.

Try this:

Press the Fn key on your keyboard (located near the Ctrl key) and while still holding the Fn key, press the F5 key.

That should re-enable the touchpad.

Let me know if it worked.
Expert:  IT Miro replied 3 years ago.
Hi again!

Do you still require assistance with this issue?

Let me know,
IT Miro