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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I get "internal error". How do I solve?

Customer Question

I get "internal error". How do I solve?
Submitted: 2 years ago.
Category: Email
Expert:  Freddy M. replied 2 years ago.
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Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
Is this for your computer, your email, outlook, etc?
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Customer: replied 2 years ago.

I am contacting you on my laptop using my email address.

The problem is with my Nexus 7 tablet.

Expert:  Freddy M. replied 2 years ago.
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When do you get that error on your Nexus what exactly are you doing?
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Customer: replied 2 years ago.

tapping my email icon. This has worked for several months until two days ago.

Expert:  Freddy M. replied 2 years ago.
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What email service do you use?
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Customer: replied 2 years ago.

btinternet.com

Expert:  Freddy M. replied 2 years ago.
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I apologize but I need to opt out and open this to all experts.
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Customer: replied 2 years ago.

OK

Expert:  IT Miro replied 2 years ago.

Hello! I am IT Miro and I will assist you on this question.


Since this could be a password ***** please check if you can log in to your e-mail account using web mail interface. Here is the link:

http://www.bt.com/btmail

Let me know the results.

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