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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I cant get any emails for past 2 days

Customer Question

I cant get any emails for past 2 days
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.

Hello Angela! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Please reply at the box below. Thank you,

Customer: replied 2 years ago.

I am live but using mobile which is difficult

Expert:  Viet - Email Tech replied 2 years ago.
Sorry, please answer my questions:What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
(For privacy purpose, please do not provide your full email address; please provide only the part after the character @, such as @hotmail.com, @yahoo.com, @gmail.com, etc.)

What's the model of your mobile device?

Do you also have windows xp, vista, or 7, or 8, or mac computer?

Please reply at the box below. Thank you,
Customer: replied 2 years ago.

Windows 8

Expert:  Viet - Email Tech replied 2 years ago.

Is the issue on your computer? or on another device?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
(For privacy purpose, please do not provide your full email address; please provide only the part after the character @, such as @hotmail.com, @yahoo.com, @gmail.com, etc.)

When you are available, please reply back at the box below to continue. Thank you.

Customer: replied 2 years ago.

i use @live.co.uk- I got into emails but lap top very slow I don't know how to retrieve past emails

Expert:  Viet - Email Tech replied 2 years ago.
Sorry, do you mean you are currently able to receive new email messages, but you cannot retrieve old messages?

Were you able to retrieve old email messages previously? Is there any error or message?

Are you able to sign in your @live.co.uk email address with your email password ***** the website http://www.live.com/?

Please reply at the box below. Thank you

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