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Ask Viet - Email Tech Your Own Question
Viet - Email Tech
Viet - Email Tech, Other
Category: Email
Satisfied Customers: 38161
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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ello cant set up my email account on me fone help

Resolved Question:

ello cant set up my email account on me fone help
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.

Hello Sheila! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What's the model of your phone?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Is there any error or message when setting up your email account?

Please reply at the box below. Thank you,

Customer: replied 2 years ago.

cant set it up

Expert:  Viet - Email Tech replied 2 years ago.
Please let me know the following:

1. What's the model of your phone?

2. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

3. Is there any error or message when setting up your email account?

Please reply at the box below. Thank you
Customer: replied 2 years ago.

sony xperia yahoo invaid email

Expert:  Viet - Email Tech replied 2 years ago.
That's okay. Can you go to Play Store, then type/search for Yahoo Mail, then download and install the Yahoo Mail app and use the Yahoo Mail app for your yahoo email?

Please let me know. Thank you
Customer: replied 2 years ago.

done that invaid username/password ***** its the as my computer

Expert:  Viet - Email Tech replied 2 years ago.

Are you able to sign in your Yahoo email address with your Yahoo email password ***** the website http://mail.yahoo.com/?

Do you have a windows or mac computer?

Thank you

Customer: replied 2 years ago.

windows 7

Expert:  Viet - Email Tech replied 2 years ago.
Can I connect remotely to your windows 7 computer, so I can check on your yahoo email account setting first directly through your computer together with you, then you can set it up on the phone?

Please let me know. Thank you
Customer: replied 2 years ago.

yes of course u can

Expert:  Viet - Email Tech replied 2 years ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me:

http://www.justanswer.com/remotedesktop/join.aspx?Session=f4baee2d-fcb5-4b2b-aa0b-2de91b033c78

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Viet - Email Tech and 2 other Email Specialists are ready to help you
Expert:  Viet - Email Tech replied 2 years ago.

Working on issue.

Edit: I have resolved the yahoo email password ***** via remote support. If you need help with anything else, please come back any time. Thank you very much.