Ask an Email Question, Get an Answer ASAP!
No Response So I am Shutting Down
Kamil : My e-mail is with btinternet.com.
Please reply promptly that you have received this message
User Name : xxxxxxxxxxxxxx
DOB : xxxxxxxxxxxxxx
Post Code : xxxxxxxxxxxxxx
My User Name is ***** ***** : xxxxxxxxxxxxxx
My Mothers Name is Hine
Kamil : Please hurry as time is running out.
Kamil : Ok but would it be quicker if I called BT to reset my e-mail or are you confident you can get this done very soon
Thanks : I will give you 30 minutes max so please respond as soon as you have been able to reset my mail.
Kamil : Ok and Thanks
My apologies for the delay, but my first attempt failed. However a second attempt worked. So thanks very much for sorting it out.
As I was using the correct user name and password ***** the problem with bt ?
Kamil : Are you still there ?
I've just tried my e-mail again and if failed
What to do now ?
Is this further service free of charge as I have already paid £25 which is a lot of money to sort out a bt problem. Please let me know. Thanks
That's very good of you to offer to do this for me. However, while I was waiting for your response I checked my mail again and it worked. I am going to contact a colleague in BT to ask him what is wrong with their system. If I do have more problems I will come back to you.
Kamil : Thank You
I have spoken to my BT Colleague and he has checked on their system and finds that BT are having problems with a large number of their customer's e-mails. They apparently have engineers working on the problems and hope they will sort the system out later today. My system works and then fails. I reboot the user name and password ***** it works, but on the next occasion fails. BT is in my opinion an organization sinking very quickly !
However, thanks again for your help, no doubt BT in the end made you aware of their problems.
Kamil : : I appreciate very much your advice. Thank You again
Good Morning Kamil
I have only just picked up this message as I had to go out to a meeting after working with you yesterday on my e-mail problem.
I will take your advice and look at gmail and Hotmail over the weekend as alternatives to btinternet.
Thank you once again for all your help yesterday. It appears BT has resolved their technical problem as I picked up e-mails this morning.