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Ask Viet - Email Tech Your Own Question
Viet - Email Tech
Viet - Email Tech, Other
Category: Email
Satisfied Customers: 38159
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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E-mails just won't stay on screen - particularly when replying

Resolved Question:

E-mails just won't stay on screen - particularly when replying to one and the screen just disappears halfway through. Time varies, but usually goes within 2 minutes.
Bob Reid
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.

Hello Bob! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? Do you use email in the Chrome program?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you

Customer: replied 2 years ago.

Using Chrome, and btinternet have a Yahoo portal

Yes to remote

Thought I already had replied

Bob

Expert:  Viet - Email Tech replied 2 years ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me:

http://www.justanswer.com/remotedesktop/join.aspx?Session=1e8ffaa4-6e37-4ffc-9768-1e769efc5cec

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Viet - Email Tech and 4 other Email Specialists are ready to help you
Expert:  Viet - Email Tech replied 2 years ago.
Working on issue. Thank you.
Expert:  Viet - Email Tech replied 2 years ago.

In Safe mode, please click on the website below in order to connect with me again:

http://www.justanswer.com/remotedesktop/join.aspx?Session=1e8ffaa4-6e37-4ffc-9768-1e769efc5cec

Thank you,

Expert:  Viet - Email Tech replied 2 years ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.