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Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 11708
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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Why can I not send e mail messages using msn or outlook? message

Resolved Question:

Why can I not send e mail messages using msn or outlook? message on screen says contact provider!
Submitted: 2 years ago.
Category: Email
Expert:  Bryan replied 2 years ago.
Hi, and thank you for asking your question.

Are you using any email program, e.g. Windows Live Mail, Outlook, to access your MSN emails?

Would you like me to set up a remote session (NO extra charge), which will allow me to connect directly to your screen and assist you quickly with this issue?

Keep me posted.
Customer: replied 2 years ago.

Windows live mail. Yes!

Expert:  Bryan replied 2 years ago.

All right, let's get started with the remote session now. Please open up the following link:
http://www.justanswer.com/remotedesktop/join.aspx?Session=5a963120-b170-4461-a7c2-e9d303cc1a1d

Join the session, then an 'Elsinore Screen Connect' file will be downloaded.

OPEN/RUN the file from your downloads - and I'll be connected.

PS - If we are not connected in five minutes, please reply back to me below.

Expert:  Bryan replied 2 years ago.
Hi, are you still there? Did you receive my last reply?

Keep me posted.
Customer: replied 2 years ago.

I CAN'T SEE ANYTHING HAPPENING!

Expert:  Bryan replied 2 years ago.
Your issue has now been resolved through the remote session.

You may just rate my service by clicking on one of the faces below.

Thank you, ***** ***** a great day ahead!
Bryan and other Email Specialists are ready to help you

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