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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I have tried to get into my e-mails at hotmail without success.

Customer Question

I have tried to get into my e-mails at hotmail without success. My grand-daughter was using computer last night and seemed to have altered something
Submitted: 2 years ago.
Category: Email
Expert:  Bryan replied 2 years ago.
Hi, and thank you for asking your question.

Please go to www.outlook.com now - are you able to sign in to your Hotmail account there?

Would you like me to set up a remote session, which will allow me to connect directly to your screen and assist you quickly with recovering your account? There will be a small $15 fee for the remote service.

Keep me posted.

Keep me posted.