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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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'Can you please tell me why I am able to receive email to my

Customer Question

'Can you please tell me why I am able to receive email to my lap top and yet I am not able to send email out? My email address is:- *****@******.***
Submitted: 2 years ago.
Category: Email
Expert:  James K. replied 2 years ago.
Hello
My name is James
Welcome to JustAnswer.
Can I remote on and help you fix the problem
I can send you a link to connect to your machine
Cheers James
Customer: replied 2 years ago.

Can you please explain to me what the problem is and how it can be fixed?

Expert:  James K. replied 2 years ago.
sure

can i remote on and have a look at the error ?

I can send you a Link to connect
Customer: replied 2 years ago.

The problem is that I can't send out emails/answers----I can receive them ok! I'm able to access 'My Account' ok! My email address is the same one that I have used since first registering with Talktalk at it's first inception!!! I would value a UK telephone number to be able to talk to a REAL PERSON

Brian Dixon DOB 03/02/37

Expert:  James K. replied 2 years ago.
I am in the UK i can help you

Can I remote onto your Machine to fix the issue.

Its Fully secure and built into the just answer website

If you wish i can send you a link to connect

Cheers James