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James K.
James K., Consultant
Category: Email
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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My E mails were accidently but automatically deleted today

Resolved Question:

My E mails were accidently but automatically deleted today from my iPhone. I normally have the "never" delete command on in settings but accidently that got altered on a recent trip abroad. I would like them reinstated please.
***** *****
iPhone No. 07794 440 578 (UK)
Submitted: 2 years ago.
Category: Email
Expert:  James K. replied 2 years ago.
Hello

My name is James

Welcome to Just Answer.

Have you checked your webmail version of the Web to see if the Emails are there ?
Customer: replied 2 years ago.
James
My only other device is my iPad which receives mail ok
Expert:  James K. replied 2 years ago.
Dose it have the Deleted on it
Customer: replied 2 years ago.
Yes
Expert:  James K. replied 2 years ago.
Right ok so lets be clear

Your Iphone Has deleted the messages

Your Ipad still has the messages on it ?

what is the second part of the email the bit after the @ Sign
Customer: replied 2 years ago.
My iPhone was unknowingly set to delete mail after I think 2 weeks. I made the mistake also unknowingly when I altered other settings to suit a trip to Middlle East. My iPad is unaffected. All I need is for Microsoft to reinstate the E mails I deleted. I don't think it is a "Mechaniclal / Technical problem.
Expert:  James K. replied 2 years ago.
Unfortunatly Is dosent work like that with

So can you give me the second of your Email the bit after the @ sign
Customer: replied 2 years ago.
@hotmail.co.uk
Expert:  James K. replied 2 years ago.
Ok

In a browser

go to

www.hotmail.co.uk

sign in with Email and Password

Check if teh Emails are there

If not click Deleted on the left

scroll down to the bottom click on "recover deleted messages"

Let me know if the messages are there
Customer: replied 2 years ago.
I have 1892 mails there
Expert:  James K. replied 2 years ago.
are the missing mails your after there
Customer: replied 2 years ago.
Yes
Expert:  James K. replied 2 years ago.
Perfect you have been lucky

Select the Emails you want you can seleect a page at a time if you wish

Then Click the Move to and select Inbox

This will move them back to your inbox for you

when you phone re-syncs they will be back in your Inbox

Cheers James

Now please rate my Service with the smiley Faces and Submit

come back any issues
Customer: replied 2 years ago.
James
Thank you very much..... That makes sense.
Expert:  James K. replied 2 years ago.
no problem please Rate my Service

Cheers James

Now please rate my Service with the smiley Faces and Submit

come back any issues
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