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Ask Viet - Email Tech Your Own Question
Viet - Email Tech
Viet - Email Tech, Other
Category: Email
Satisfied Customers: 37449
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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Cannot access yahoo mail on my computer no problem on phone

Resolved Question:

Cannot access yahoo mail on my computer no problem on phone or tablet
Submitted: 2 years ago.
Category: Email
Expert:  Viet - Email Tech replied 2 years ago.

Hello Noreen! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Is there any error or message? Do you have windows xp, vista, or 7, or 8, or mac computer?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you,

Customer: replied 2 years ago.

Windows 8 only when I put in name and password ***** one is wrong but cant get answers from questions asked by yahoo not coming through really need yahoo mail on computer doing online coure

Expert:  Viet - Email Tech replied 2 years ago.
Can I connect remotely to your computer, so I can help with your email issue directly on your computer together with you? Please reply at the box below. Thank you.
Customer: replied 2 years ago.

yes

Expert:  Viet - Email Tech replied 2 years ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me:

http://www.justanswer.com/remotedesktop/join.aspx?Session=302d3495-9c78-4d82-8b1d-96dcdd2f61d9

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Viet - Email Tech and other Email Specialists are ready to help you
Expert:  Viet - Email Tech replied 2 years ago.

Thank you. Please click on the website below:

http://tinyurl.com/m4dhh2r

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you.

Expert:  Viet - Email Tech replied 2 years ago.
I've helped submitting the Yahoo account recovery via remote support. Yahoo will respond / email you within about 24 hours; please provide any more information if asked by Yahoo. Once account verification is done, Yahoo will provide a link you can click on in order to set up an email password ***** want. Thank you.

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