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Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 4862
Experience:  Certified Email Expert with over 10 years experience.
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I have lost all my Emails :- "*****@******.***"

Customer Question

I have lost all my Emails :- "*****@******.***"
Submitted: 1 year ago.
Category: Email
Expert:  Chris L. replied 1 year ago.
Hello my name is ***** ***** I will be happy to assist you.

Can you please retype your email address as it is blocked for security reasons. Type it again and this time type it like this someoneATsomething.com

Thanks
Customer: replied 1 year ago.

For many years (on all my notepaper etc) My Email has been "[email protected],.com" I have been on family holiday over Christmas and on return I was asked on my computer to change my Email (not at my request) to "*****@******.***" and so have lost my Emails.

Why should Google put me in this very difficult position?

Expert:  Chris L. replied 1 year ago.
I do not think you lost your emails. I think you may have accidentally created a new account.

It sounds like we just need to get you signed out of that new account you created and signed back into your other one.


Here is what I would like you to try.


Go into your Gmail inbox at gmail.com.


Look on the very top right and you will see a picture of an outline of a persons head OR if you added a profile picture you will see that or you may just see your email address.


Click on the picture or address on the top right and Choose Sign Out.


Next click on Sign in as Different User.


Next click Add Account, or click “Sign in as different user” now you should see a box for your email address and password.


Enter your email address and password ***** in .


This should get you back into your account.


If you need further help please do not hesitate to reply back and let me know.


Thank You

-Chris
Expert:  Chris L. replied 1 year ago.

Reply to me here.

You have opened 3 duplicate questions.

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