Hello & Welcome to JustAnswer.
Which web browser are you using to sign into BT email?
BTinternet is the e-mail provider, please tell me the name of the web browser.
Okay, Can you please open Internet Explorer and try to access bt e-mail
internet explorer is the E icon
Are you able to access it from Internet explorer?
It seems MSN iswanting to be the provider
In the address bar, can you type this:
And then hit enter.
Now please try to login to it.
I am still here - please reply here.