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Yes, I see the e-mail which is not in bold like others that have not been downloaded. If I mark it as unread Outlook will still not collect it.
Incidentally, you company tells me that my email address is used by someone else! It is definately *****@******.***
Iphone turned off. email not appeared on server but outlook says it has been sent and it appears in the sent box.
All was working well until yesterday.
It is offering me a restore date of 15/01/2015 18.13:22 which is after the problem started.
Is that ok?
would it be easier to call me on 01438 718114?
"Did not complete sucessfully. Not changed.
Just sent myself an email.
It appeared on the server as unread but would not download into my inbox.
No, it will not be collected by outlook.
I suspect that somewhere there is a blocked senders list in Outlook and my email address is on it. I have searched everywhere but not found it, perhaps it was on Outlook Express I used to use.
It was working ok until I set up a filter to remove all emails from my address if they did not contain the name Neville in the body as I have been getting lots of spam apparantly from my e-mail address.
All filters removed yes.
This morning I set up a new account using IMAP in Outlook which collected my own emails ok as does my iphone.
Will try a new profile as advised.
OK. Set up a new profile and opened up outlook with the new profile after setting up a new pop account. All my emails have downloaded!!! Trouble is that I have thousands of e-mails held on my servers inbox which started to download.
Can I assume that the server will know which device or profile has copied the e-mails?
Anyway, hopefully that experiment will help you to solve my problem :)
So are you saying that this is a workaround rather than a fix?
Is it not possible to fix the corruption?I am mainly bothered because of the way I work and the way I have old e-mails filed, which going back years. What will happen to them all?
Can I just add another e-mail account to my profile then delete the old one? I tried to add one earlier but I think they clashed as they were on the same profile.
When opening up Outlook, Avast often seems to find three or four "Viruses" which are .dll files. Does that mean anything to you?
Just off Richard. May need help sorting out old e-mails which I will do this afternoon. Thanks help so far.
So, been to Control panel, Mail, Show profilies, add new account (called Nevs Outlook) then add e-mail account using POP3 and selected my *****@******.*** folder option, set as default profile and opened up Outlook to see all my folders - so far so good! Sent myself an e-mail but cannot collect it!!!!! I see it on the server so I know it was sent.
If I am to be forced to use IMAP, what will happen to all my existing folders in Outlook? Can they be sent up to my server? Messy business this.
Deep joy. OK I have done that. What a pain, Not really what I needed help as I had done that yesterday.
First letter "Can collect ok from iphone and ok when setting up a new account on Outlook using IMAP but will not collect using my POP account"
I guess you are right and that I will be pleased in the end once I have sorted out all my old e-mails.
What happens if the server loses all my e-mails? Do they have a back up system?
Thanks again Richard.