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Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 37598
Experience:  Over 15 year experience in Email Systems and Programs
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I have forgotten my password ***** unable to get to my

Customer Question

I have forgotten my password ***** unable to get to my Emails to see the one sent to reset it.
Submitted: 2 years ago.
Category: Email
Expert:  Richard replied 2 years ago.
Thank you question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
can you tell me please email service this is for?
eg: Gmail, Hotmail, Yahoo?
Thank you
Customer: replied 2 years ago.

sky

Expert:  Richard replied 2 years ago.
Thank you Janet
We need to have the password ***** so you can use this new password.
To do this, please click on my link below and follow the process to do this
Click me to open
Once you have completed the process you can then use this new password ***** sign into your account.
I can also do these steps , and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) . Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please
Thank you
Expert:  Richard replied 2 years ago.
Janet
Please return to your question here