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Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 39401
Experience:  Over 15 year experience in Email Systems and Programs
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How do I change my password?

Customer Question

How do I change my password?
Submitted: 2 years ago.
Category: Email
Expert:  KamilAnwar1 replied 2 years ago.
& Welcome to JustAnswer.
May i know which account do you need to change the password *****?
Is this an e-mail account?
Thanks
Customer: replied 2 years ago.

yes

Expert:  KamilAnwar1 replied 2 years ago.
What is the part after the @ symbol of the e-mail account?
thanks
Customer: replied 2 years ago.

aol.com

Expert:  KamilAnwar1 replied 2 years ago.
Please login to your AOL account.
then click Options from the top right side and select Account Info
then, type the answer to your secret question and select change your password.
A box will appear asking password, and the new password, type those in and click save to have your password *****
Let me know how it goes.
Thanks
Customer: replied 2 years ago.

I don't see OPTIONS where is it?

Expert:  KamilAnwar1 replied 2 years ago.
Please login by clicking the link below:
mail.aol.com
The options, is on the top right under your username. May i remotely connect to help you with this directly?
Customer: replied 2 years ago.

PLEASE I am a very incompetent old man

Expert:  KamilAnwar1 replied 2 years ago.
Please click the link below:
https://secure.logmeinrescue.com/R?i=2&Code=326083
OR >>>CLICK ME<<<
A program called 'support-logmeinrescue.exe' will be downloaded.
Click on the downloaded file and click run.
If asked by system to allow the file to run, select "Yes/Allow/OK"
Thanks
Customer: replied 2 years ago.

Can you telephone me I'm lost(###) ###-####7374 Please

Expert:  KamilAnwar1 replied 2 years ago.
Unfortunately, i will not be able to call. Can you try to run the program one more time.
Please click the link below:
http://tinyurl.com/9439e
a program called teamviewerqs.exe will be downloaded, open it and you will get an id and a pass. type that to me here.
Customer: replied 2 years ago.

Whichever one I click on i get CODE ALREADY USED

Expert:  KamilAnwar1 replied 2 years ago.
You need to click this link below:
http://tinyurl.com/9439e
and then click TeamViewerQS.exe file, not support-logmein file.
then you will see an id and a password, type that to me here.
Customer: replied 2 years ago.

22
I get a response reasons access to this site has been blocked

Expert:  KamilAnwar1 replied 2 years ago.
Please try a different program:
Click the new link below:
https://secure.join.me/Download.aspx?webDownload=true
OR >>NEW LINK<<
and then open the downloaded file join.me.exe, run this file.
You will see a 9 digit number on top of your screen, type that to me here.
Thanks
Customer: replied 2 years ago.

I click-the little circle goes round but NOTHING HAPPENS after 5 minutes

Can I phone you?

Expert:  KamilAnwar1 replied 2 years ago.
John
I will opt out so another expert can join who may be able to assist over the phone. Once an expert responds, you will be notified by e-mail and here
Thanks
Customer: replied 2 years ago.

Thanks

Expert:  Richard replied 2 years ago.
Thank you question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
I can phone you so we can work on this, it is though an additional service.
If you wish to take advantage, please accept the offer I made to you and I can call you.
Thank you