How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 37650
Experience:  Over 15 year experience in Email Systems and Programs
32989067
Type Your Email Question Here...
Richard is online now

, I'- ve just taken delivery of my kindle, 6" Glare-Free

Resolved Question:

,
I'- ve just taken delivery of my kindle, 6" Glare-Free (BOOKDRUCJY:848719046366) Order ID(###) ###-####5453143. This is my third kindle and replaces "Davids 2nd Kindle". Please can you tell me how to transfer content from the old to the new kindle.
Many thanks,
David Kramer
Submitted: 2 years ago.
Category: Email
Expert:  Richard replied 2 years ago.
Thank you question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
This is very straight forward. Turn on the Kindle and when it asks you to register it, register it with the same Amazon account that you used on your previous Kindle.
All your content is then automatically transferred to this Kindle as it is all linked to your Amazon account.
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
Customer: replied 2 years ago.

When I turned on the kindle I did not register as the guide said it was already since I'd bought it on my existing account. how do I get back to there?!

Expert:  Richard replied 2 years ago.
No problem, then we deregister it to register it again.
Swipe down from the top of the screen and then tap Settings.
Tap My Account.
Tap Deregister.
Then to register
From Home, swipe down from the top of the screen and then tap Settings.
Tap My Account.
Tap Register.
Let me know the results please
Customer: replied 2 years ago.

Thanks, ***** ***** nothing transfered

Expert:  Richard replied 2 years ago.
Now go to the Cloud and you will see your books there David.
So From Home, tap a Kindle content library (, Books) in the top navigation, and then tap the Cloud tab to view Kindle content not downloaded to your Kindle device.
All your books will be there.
Let me know if you have any difficulties please
Richard and other Email Specialists are ready to help you