Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Do you mean you cannot sign in and receive new email messages?What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?Do you have windows xp, vista, or 7, or 8, or mac computer?When you are available, please reply back at the box below to continue. Thank you,
hve hotmail and windows 8 . . .
when i click envelope motif on menu . . i get blank page with
background . .
Thank you. Please click on the website below:
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.
After clicking on the website http://tinyurl.com/qetupec
, then press at the same time the two keys Ctrl and J in order to show the Downloads window
, then open / run the item Elsinore.ScreenConnect... there in order to install it.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.