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Ask Frederick S Your Own Question
Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I cannot send email composed on "mail". pressed Send. Error

Customer Question

I cannot send email composed on "mail". pressed Send.
Error message "cannot send using server internet.com.
(intrnet.com (offlie)) under email data
Submitted: 2 years ago.
Category: Email
Expert:  Chris R. replied 2 years ago.
Hello my name is***** and I would be happy to assist you today.

Can we start a remote session so I can take a look at this problem for you?
Customer: replied 2 years ago.

how do I reconnect with email . All has been working well previously

Expert:  Chris R. replied 2 years ago.
I don't know the exact of your problem. I would need to do a remote session. Can we do that?
Customer: replied 2 years ago.

I have tried to put in my password ***** 6tn5149 you supplied in stead how do I proceed

Customer: replied 2 years ago.

I use emails regularly but now btinternet.com will not send my email

Expert:  Chris R. replied 2 years ago.
I need to do a remote support session with you. Can we do that?
Customer: replied 2 years ago.

I cannot us password ***** or your replacement 6tn5149. please answer me on lineie

Expert:  Viet - Email Tech replied 2 years ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. I'm another expert. Do you still need help with this?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Can I connect remotely to your computer, so I can fix this issue directly on your computer together with you?

Please reply at the box below. Thank you
Expert:  Jody-cssm replied 2 years ago.
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you.
Expert:  Mike the Mac Medic replied 2 years ago.
Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:
The exact system Version (listed right under Mac OS X)
Processor
Memory