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KamilAnwar1
KamilAnwar1, Exchange & Email Consultant
Category: Email
Satisfied Customers: 5272
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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my email account went down at 8.36 this morning

Resolved Question:

my email account went down at 8.36 this morning
Submitted: 2 years ago.
Category: Email
Expert:  KamilAnwar1 replied 2 years ago.
KamilAnwar1 :

Hello & Welcome to JustAnswer

KamilAnwar1 :

Who is your e-mail with?

Customer:

With aol

KamilAnwar1 :

So if you go to mail.aol.com

KamilAnwar1 :

Are you able to login?

Customer:

yes

KamilAnwar1 :

Then how did it went down?

KamilAnwar1 :

If you are able to login?

Customer:

Ive had no email this morning and my I pad said that all emails stopped at 8.36 am

KamilAnwar1 :

Is the issue on your iPad?

Customer:

I have a question mark by the side of the aol sign on my computer

Customer:

No my main computer

KamilAnwar1 :

Okay. May i remotely connect to your computer to check the issue directly?

Customer:

yes

Customer:

go ahead

KamilAnwar1 :

Please click the link below, a program will be downloaded. Click and open this program

KamilAnwar1 :

Thanks

KamilAnwar1 and 2 other Email Specialists are ready to help you