I am currently working off my desttop computer. I have tried using the link on that and it does not accept the old password ***** whether or not it recognizes my old ID it does not say.
Tried that - Get flag "password *****" It shows the old apple ID and when I put the old password ***** it comes back with "Apple ID or password ***** *****"
Sorry Richard - How do I connect the ipad to the computer?
Got the ipad connected.
Me computer illiterate - Do you want me to select itunes on the desktop or the ipad? Secondly, I know where the power button is on the iad but where is the "Home" buttn?
OK but no caption appeared - I have a picture on the ipad of the itunes icon with a picture of the ipad connection cable with an arrow pointing towards the itunes ico.n
Just before your last email a caption came up stating there was a problem with the ipad and giving the option for a restore - I have taken that option and now waiting.
That did the trick. Do I have to create a new id again now?
Richard - I am back again to square 1. My old id still appears in icloud and in settings
Yes - Have to go out will contact you again later.
It appears that the restore did not complete for some reason because I went straight back into the original settings. I tried three times before it suddenly went right back to set up. I am now up and running.
Many thanks for your expertise.