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KamilAnwar1
KamilAnwar1, Exchange & Email Consultant
Category: Email
Satisfied Customers: 5096
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Have copied outlook data file to new computer but only got

Resolved Question:

Have copied outlook data file to new computer but only got Calendar, have lost the other three that I had
Submitted: 2 years ago.
Category: Email
Expert:  KamilAnwar1 replied 2 years ago.
KamilAnwar1 :

Hello & Welcome to JustAnswer

KamilAnwar1 :

It appears that your outlook data file only contains calendar.

KamilAnwar1 :

Do you have access to the computer from where you copied it to export it again correctly?

Customer:

yes

KamilAnwar1 :

Okay, which version of Outlook is it?

Customer:

all i did before was copy the outlook data file

KamilAnwar1 :

On the computer from where it needs to be exported?

Customer:

outlook 2010

KamilAnwar1 :

Okay, please do the following

KamilAnwar1 :

Open Outlook 2010.
Go to File - Open and then click on Import.
Select Export to a file and then click Next.
Select Outlook Data File (.pst) and then click on Next.
Select the top-most folder, check the box Include subfolders and then click on Next. (usually, your email address)
Click on the Browse button.
Decide where you will export the .pst file and then click on OK.
Then click Finish

Customer:

ok will be back when done

KamilAnwar1 :

then copy this file to the new computer, and use the same procedure to import, but instead of selecting export to a file in step 3, you will select import from another program or file.

KamilAnwar1 :

Let me know.

Customer:

have tried importing, I select the backup file I have copied to new computer get message back that outlook,pst file already in use by user profile

KamilAnwar1 :

create a new profile and then do the import.

KamilAnwar1 :

to create a new profile go to control panel -> mail

KamilAnwar1 :

click add, name the new profile and re-add the email account

KamilAnwar1 :

set new profile as default, then open outlook and import it

Customer:

ok

KamilAnwar1 :

Okay. Let me know the results.

KamilAnwar1 and other Email Specialists are ready to help you

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