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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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my backup and restore on my vista desk top has ceased to o

Customer Question

my backup and restore on my vista desk top has ceased to operate
Submitted: 2 years ago.
Category: Email
Expert:  hongkongpom replied 2 years ago.

Hello there is this the System Restore?

If so what happens when you try to do a System Restore please?

Customer: replied 2 years ago.

The screen shows back up proceding but then goes to show last backup september 2014

Expert:  hongkongpom replied 2 years ago.

Please confirm that you are trying to do a System Restore using the System Restore Tool?

Of are you trying to reinstall your Vista Operating System?

Customer: replied 2 years ago.

the system restore will not operate

Expert:  hongkongpom replied 2 years ago.
Hello, If you look on the System Protection tab under the System Properties, what date does it show under "most recent restore point" please? Please refer to this Microsoft pagehttp://windows.microsoft.com/en-za/windows-vista/turn-back-time-on-your-pc-undo-system-changes-with-system-restore