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Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 36528
Experience:  Over 15 year experience in Email Systems and Programs
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The left ruler on Word has got stuck on zero top margin. I

Resolved Question:

The left ruler on Word has got stuck on zero top margin. I have tried reinstalling Word but to no avail. Old documents are ok - it's only new blank documents that are affected. I have also tried resetting the margins directly, but again the settings are ignored. How can I unstick it?
Submitted: 2 years ago.
Category: Email
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me please the version of word this is?
Thank you
Customer: replied 2 years ago.

Office Home and Student 2010

Expert:  Richard replied 2 years ago.
Thanks
Can you close all office programs John
Then download and run this file
<http://go.microsoft.com/?linkid=9763243
Once done, restart the computer and tell me if word is now ok please
Customer: replied 2 years ago.

ok. THat's done it. Many thanks.

Expert:  Richard replied 2 years ago.
Your most welcome John
The registry for it was corrupt so we repaired it.
it will be ok now
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
Richard and other Email Specialists are ready to help you

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