Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?Do you have windows xp, vista, or 7, or 8, or mac computer?What happens when you sign out / sign in the email address you want? Is there any error or message?Please reply at the box below. Thank you,
I have always used yahoo with Firefox
I have tried signing in with my usual *****@******.***,
but had to use , edwinrussell475 get signed in but it lost all my emails and folders
What is the error or message when you sign in your usual email address?
Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you?
When you are available, please reply back at the box below to continue. Thank you,