My ipad does not have the buttons where you say they are it is probably the earlier model no: DMQG66FYDHW. IF I was to delete the account I would lose the numbers, since there are no numbers on the page frozen. Please advise.
I'm sorry. Do you mean the Apple iPad? If it is Apple iPad, then please click on the image below to see where the Home and Power buttons are:
If needed, you can also try pressing & hold the Power on/off button on the iPad for about 12 seconds (or slide off if shown on the screen), then turn it back on and check.
If it is not Apple, but a different brand, please let me know.Do you mean phone numbers or contacts? Deleting the email account does not affect the numbers / contacts.Please let me know. Thank you.
Thank you for that, Yes I found the on/off button,however whilst frozen the juice ran out over night and when charged, my email appeared mysteriously
and I shall leave well alone. I therefore do not now require to be a member.
Rather an expensive exercise caused by bts request for change of password ***** security change.
You're welcome. I'm sorry about that. I'm an independent computer / tablet technician; I'm not affiliated with BT. Great, I'm glad you got it working now. When your device ran out of charge, the device was able to turn off completely, then when it was turned back on; its memory is fresh. In the future, you can use my step to quickly reboot the device whenever it freezes or when it runs slow. If you need help with anything else, please let me know. Also, can you please take a moment to rate my service by clicking on a face icon / service option below, then click on Submit when it shows up. Thank you very much for your patience.