Hi, I need to contact Microsoft by e-mail, but each time message is returned your Message has been (Failed permanently) send to correct address, but I don't know it. I just want to ask them why I haven't received my download of Microsoft Office 2011, I have paid in full for it and they have taken the payment out of my debit account, i.e £109.99p Reginald XXXX
From Microsoft, for Microsoft Office 2011, for £109.99p and no
download. They took the money on 27th. January.