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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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My Samsung Smart camera emails are failing to send

Customer Question

My Samsung Smart camera emails are failing to send
Submitted: 2 years ago.
Category: Email
Expert:  A. Stevens replied 2 years ago.
Hi, I am A. Stevens here to help with your question!Could you let me know what model Samsung phone you have? Also how are you sending the photos? Is it via Picture message, or email?
Customer: replied 2 years ago.

Its a Samsung Galaxy Smart Camera EK GC200 and the emails are failing to send

Expert:  A. Stevens replied 2 years ago.
Thanks for that info. Are you able to send emails without photos attached?
Customer: replied 2 years ago.

I havent tried without photo

Expert:  A. Stevens replied 2 years ago.
Please give it a shot without photo to see if it works
Expert:  A. Stevens replied 2 years ago.
Then we determine if it's the email or just photo related
Customer: replied 2 years ago.

I have sent am email and it has come through

Expert:  A. Stevens replied 2 years ago.
Great, and so when you try to send a photo, does the body of the message arrive? Or nothing at all? Do you get an error on your phone?
Customer: replied 2 years ago.

No error message appears it just says message sent. I only usually send the photo with no message. Strangely enough my daughter emailed me to say she had received photos that on my camera says had failed.

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