Hello my name is***** will be assisting you today. I am sorry to hear that you are having trouble with your email. I will try my best to help you.
Sir please provide the following details so that I can help you better
1.How do you open this email usually, is it using any email client like Microsoft Outlook, windows live mail Or are you using web browsers like Internet explorer, Mozilla, Google Chrome etc.
2.Which email service is configured in the email client just let me know the part after @ in your email id for example @ yahoo .com?
3.Do you get any error message when you try to send a email ?
Note: - To get my reply quickly refresh this page or you can check your email which also shows a notification email. To reply back to me type in the box below
1 windows live mail
2 @ hotmail.co.uk
3 unable to send or recieve error id 0x800c0014
is it not possible to fix without access to computer?. I'm not at ease allowing outside access.
if you cannot help without accessing my computer i don't want to go ahead.