Hi, It all started in August last year and we have experimented and dithered since then. Just starting a serious assault on the problem! We took it into an Apple shop but they said it was a Virgin issue, so we've checked all the Virgin settings.
A day or two ago it received one or two messages and now it's given up again. I haven't kept a record of every version of the settings that I've tried, but it currently has the settings that Virginmedia gave me, and the password ***** ***** OK as it is sending successfully. There's a little figure 1 in a red circle in the corner of the settings icon, which looks as if it might be trying to tell me something, but I don't know what!
a little later ...
The bizarre thing is that it has just picked up a test from my own desktop, and one from our laptop, and all I did was reinsert a password. Is it automatically resetting something everytime it's turned off, or something of that kind?
Hi, Thanks for the tip. We have Windows Live Mail on the laptop and I have just unchecked the setting for 'Remove from server after deleting', so we'll see if that makes a difference. Settings on the desktop (Outlook) are less relevant as we don't pick up this email address on it. I'll let you know if the problem returns!
Hi, Here's a new twist. I have just found that I can forward unopened emails from my PC to the iPad, but in order to get them through to the laptop on Windows Live Mail I have to open them first on the PC and then forward them. Do you know why that might be?